Modernisation of the national system of administrative services in Ukraine, caused by the Russian-Ukrainian war

Abstract

The relevance of the study is conditioned by the fact that in the context of a full-scale invasion, the level of efficiency of citizens’ exercise of their constitutional rights decreases, specifically, this concerns the functioning of the mechanism for providing administrative services. The purpose of this study was to identify the current issues in the sector and to find ways to overcome them. For this purpose, such methods as logical analysis, formal legal analysis, legal hermeneutics, dogmatic analysis, functional analysis, and others were employed in this study. It was found that the migration processes caused by the war in Ukraine require a complete revision of regulation and the development of a legislative framework and mechanism for the provision of services by public authorities in this area. This necessity is conditioned by the current state of regulation of migration services in electronic format, which needs to be improved and indicates gaps and shortcomings that need to be addressed. It was noted that one of the problems is insufficient legal regulation and funding of state bodies, which also reflects the existence of problems in the provision of electronic services. The findings indicated the current lack of development concept and action plan to improve the provision of migration services in an electronic format. The essence of the process of administrative service provision, which affects decentralisation and the work of relevant bodies, was covered. In this context, the factors that influence the speed of provision of such services were identified by analysing the scientific positions of scientists. The terms “administrative legal instrument” and “administrative service” were considered. The practical value of the recommendations provided lies in their possible use by public authorities and the legislator to eliminate the existing problematic aspects in the regulatory framework and by administrative service providers to improve the efficiency of this mechanism under martial law.